The Heart Rate Strap will not pair with my device. What do I do?

There are several things you need to check:
1. Check if the plastic battery stopper has been removed.
2. Check if the battery is still good.
3. Check if your device has Bluetooth turned on.
4. The Heart Rate Strap needs to be worn against bare wet skin to transmit a signal.
5. An appropriate app on your device is needed to pair with the Heart Rate Strap, for example, BioLogic BikeBrain (Training module upgrade required).